As a small businessman, I have to get in and out of the Service bay fast. I use the Fleet Service for servicing my E-350 work van. The thing I love about these people in Fleet Service is that they, are in a word, Professional.
There is never any upselling, never any drama. and for the past few years, no mistakes. I see the same people working there year after year. That's a good sign.
My experience with South Bay Ford was AMAZING!!! The vehicle I was interested in was NOT ready and Dale Moore, the sales rep, was able to move my vehicle up to priority. The vehicle was ready for me to pick up the next day. The financing process was the easiest I've ever experienced. My car was ready in one day and I was driving off the lot. I'm in love with my new car. Thank you Dale Moore for being the best salesman ever!!! Thank you South Bay Ford!
I was looking to lease a 2017 Ford Fusion. Service was excellent and quick. My salesperson Adrian explained everything clearly and helped me understand how my very first lease would work. He was more interested in my opinion about the car and making sure that this was a decision that I would be happy with rather than just make a quick sale. He was always available and happy to answer any and all of my many questions throughout the 4 days that it took me to make the decision. I was approved with a less than great credit score and could not be happier with the vehicle, payment or the service.