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The King of the Road: Why the Ford F-Series is #1 in Service Satisfaction

In the South Bay, we know that a truck isn’t just a vehicle; it’s a vital part of your livelihood. Whether you’re hauling materials to a job site in Redondo Beach or towing a boat for a weekend getaway, you need a partner as dependable as you are. That’s why we’re proud to share that the Ford F-Series has earned top marks in dealership service satisfaction among truck owners in the J.D. Power 2026 U.S. Customer Service Index (CSI) Study.

For 49 years, the F-Series has been America’s best-selling truck lineup, but this latest achievement shows that our commitment to you doesn’t end when you drive off the lot.

What the #1 Achievement Means for You

This year’s J.D. Power study analyzed input from over 51,000 vehicle owners and evaluated key aspects of the service experience, such as repair quality and convenience. Ford holds the No. 1 position among truck owners for dealership service satisfaction, reflecting its strong focus on repair quality, efficiency, and customer experience. Here’s how that level of service impacts your daily life in Hawthorne and beyond:

  • "Right the First Time": We understand our customers don’t have time for return visits. Ford has implemented enhanced repair quality protocols and technical training to ensure your F-150 or Super Duty is fixed correctly the very first time you bring it in.
  • Increased Uptime: With the launch of Uptime Assist, we aim to significantly reduce repair duration. We use specialized technical support hotlines and improved parts availability to get you back to work faster.
  • Innovative Convenience: At South Bay Ford, we bring service directly to you. Our Service Department offers Mobile Service at no extra charge, allowing certified technicians to perform select recall repairs and routine maintenance at your home or office. We also offer Pick-Up and Delivery for both business customers and consumers. We will pick up your vehicle, complete the service, and return it to you. Contact us for details or to schedule your appointment.

Built for Work, Backed by the Best

While this recognition is a major win, it’s only part of the story. The 2026 F-150 continues to lead with unmatched capability that makes every South Bay job easier:

  • Unrivaled Power: Tow up to 13,500 lbs. or haul a best-in-class payload of 2,440 lbs. when properly equipped.
  • The Ultimate Job Site Partner: Features like Pro Power Onboardâ„¢ turn your truck into a mobile generator, providing up to 7.2 kW of exportable power for your tools or camping gear.
  • Your Mobile Office: Use the available interior work surface to finalize quotes, review blueprints, or simply catch up on emails between meetings in El Segundo.

Experience Award-Winning Service at South Bay Ford

Choosing a Ford F-Series means selecting a truck trusted by owners for reliable service. When it’s time for maintenance or repairs, South Bay Ford is here to help keep your truck running at its best.

Is your truck ready for its next check-up? Visit us at South Bay Ford in Hawthorne, right off the 405. Experience firsthand the "Right the First Time" service that reflects Ford’s commitment to service nationwide.

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2026 Lincoln Nautilus Hybrid Reviews & Awards

Why the 2026 Lincoln Nautilus Hybrid Is Winning Over Luxury SUV Critics The 2026 Lincoln Nautilus Hybrid has earned a major industry distinction: U.S. News & World Report named it the 2026 Best Luxury Hybrid SUV. Across the automotive press, reviewers are highlighting many of the same strengths: a remarkably quiet cabin, refined ride quality, distinctive design, and a hybrid powertrain that brings Lincoln's vision of modern luxury to life. For Southern California drivers looking for an elevated driving experience that makes the everyday commute feel less routine, the critical consensus is worth a closer look. U.S. News Names Nautilus Best Luxury Hybrid SUV The Lincoln Nautilus earned the Best Luxury Hybrid SUV title in the 2026 U.S. News Best Hybrid and Electric Cars awards, where editors evaluated 138 hybrid, plug-in hybrid and electric vehicles. This recognition matters in a competitive segment. Rather than making electrification seem complex, Lincoln uses its hybrid powertrain to enhance the comfort and refinement luxury buyers expect. Unlike a plug-in hybrid or fully electric vehicle, the Nautilus Hybrid doesn't require charging. For shoppers interested in greater efficiency without changing how or where they refuel, that can make the transition to a hybrid especially easy. Car and Driver: The Hybrid Complements the Nautilus Car and Driver gives the 2026 Lincoln Nautilus Hybrid an 8 out of 10, describing the Nautilus as a “smooth, quiet escape” from the daily commute. Reviewers emphasize that while the standard model uses a turbocharged four-cylinder engine, the available 285-horsepower hybrid system is especially well matched to the Nautilus, delivering the smooth, quiet performance luxury SUV buyers expect. The Nautilus also makes technology central to the experience. Its panoramic 48-inch display stretches across the dashboard and keeps navigation and other key information within the driver's line of sight, all while giving the cabin a distinctly modern look. In Southern California traffic, that combination of smooth power delivery, a quiet cabin and thoughtfully integrated technology can make time behind the wheel feel calm vs. hectic. MotorTrend Named It SUV of the Year Praise for this generation of the Nautilus began when MotorTrend named the 2025 model its SUV of the Year, recognizing its design, quality and overall driving experience. MotorTrend called the cabin a “veritable sanctuary,” an apt description of what Lincoln has created inside. Premium materials, generous passenger space, and an environment designed to minimize outside intrusion give the Nautilus a character that feels distinctly different from many performance-focused luxury SUVs. For anyone regularly navigating Los Angeles highways, that quieter, more composed environment can make a noticeable difference in the daily commute. Why the Hybrid Makes Sense Awards may get the Nautilus noticed, but the hybrid powertrain broadens its appeal. The Nautilus Hybrid combines a turbocharged 2.0-liter engine with an electric motor for 285 horsepower. As a conventional hybrid, it recharges itself as you drive, with no outlet or charging routine to think about. The system automatically manages the interaction between gasoline and electric power. That makes it particularly appealing for drivers who want the benefits of a hybrid without planning their routine around charging. The Nautilus also remains a two-row SUV, giving passengers generous room without the larger footprint of a three-row luxury vehicle. For many South Bay drivers, that balance of space, comfort and maneuverability may be exactly what they're looking for. Why the Reviews Matter One positive review can reflect an individual critic's preferences. What's more telling is when independent automotive authorities reach similar conclusions from different angles. U.S. News recognized the Nautilus Hybrid against other electrified luxury SUVs. Car and Driver praised how the hybrid powertrain complements the vehicle's character. MotorTrend's SUV of the Year award recognized the broader strengths of this generation of the Nautilus. Together, those assessments point to a luxury SUV that doesn't rely on a single standout feature. The appeal comes from how the pieces work together: comfort, technology, design, and an efficient hybrid powertrain. Experience the 2026 Lincoln Nautilus at South Bay Lincoln For drivers throughout the South Bay and greater Los Angeles area considering a luxury hybrid SUV, the 2026 Lincoln Nautilus Hybrid should be on your test-drive list. Visit South Bay Lincoln in Hawthorne, CA, to see the 2026 Lincoln Nautilus and experience its quiet, refined character firsthand.

2026 Ford Explorer vs. Expedition: Size, Space & Towing

If you’re shopping for a three-row Ford SUV, the 2026 Ford Explorer and 2026 Ford Expedition offer two very different ways to get the passenger space, cargo room and towing power your family needs. The midsize Explorer focuses on nimble handling, seating for up to seven and efficient performance for everyday commutes. The full-size Expedition offers seating for up to eight, expansive cargo capacity and heavy-duty towing capability. 2026 Ford Explorer vs. Expedition at a Glance Specification 2026 Ford Explorer 2026 Ford Expedition Max Seating Up to 7 Up to 8 Max Cargo Space Up to 85.8 cu. ft., depending on trim Up to 108.5 cu. ft. (123.1 cu. ft. on MAX) Max Available Horsepower 385 hp, depending on trim 440 hp (High Output 3.5L EcoBoost) Max Towing Capacity 5,000 lbs. 9,600 lbs. (9,000 lbs. on MAX 4x4) Drivetrain RWD or available Intelligent 4WD 4x2 or 4x4 Extended-Length Model None Expedition MAX Best Fit Daily commuting, active families, maneuverability Maximum interior volume, heavy towing, larger families Which Is Bigger: Ford Explorer or Ford Expedition? The Expedition is noticeably larger. The 2026 Ford Explorer measures 198.7 inches in overall length, giving it a more manageable footprint for South Bay parking lots, driveways and traffic. The standard Expedition provides considerably more interior room, while the extended-length Expedition MAX adds even more space for passengers and cargo. Seating and Cargo Space Comparison 2026 Ford Explorer: Seats six or seven passengers depending on whether you choose second-row captain's chairs or the available bench seat. It provides 16.3 cubic feet of storage behind the third row and up to 85.8 cubic feet with the rear rows folded, depending on trim. 2026 Ford Expedition: Accommodates up to eight passengers. According to Ford's 2026 Expedition specifications, it provides 22.9 cubic feet behind the third row, 69.9 cubic feet behind the second row and 108.5 cubic feet overall. The Expedition MAX expands cargo volume to 37.4 cubic feet behind row three and 123.1 cubic feet total. Performance and Engine Options The Explorer lineup features two responsive engine choices: a standard 2.3L EcoBoost® I-4 producing 300 horsepower and an available 3.0L EcoBoost V6 producing up to 385 horsepower in California, depending on trim. The Expedition utilizes a standard 3.5L EcoBoost V6 producing 400 horsepower and 480 lb.-ft. of torque, with an available High Output 3.5L EcoBoost V6 pushing output to 440 horsepower and 510 lb.-ft. of torque on Tremor and select higher-series models. Towing Capacity Breakdown Explorer: Tows up to 5,000 pounds when properly equipped. Actual capacity depends on vehicle configuration, passengers, cargo and equipment. All 2026 Explorer trims include a standard Class III Trailer Tow Package, making it well-suited for small campers, lightweight boats and utility trailers. Expedition: According to Ford's 2026 Expedition Towing Guide, properly equipped Expedition 4x4 models can tow up to 9,600 pounds, while Expedition MAX 4x4 models can tow up to 9,000 pounds. Actual towing capacity varies by configuration, cargo, passengers and equipment. Explorer Tremor vs. Expedition Tremor Both lineups feature an off-road-oriented Tremor® model for 2026: Explorer Tremor: The available 3.0L EcoBoost V6 produces 385 horsepower in California. Ford's 2026 Explorer Tremor also features standard four-wheel drive, all-terrain tires, a Torsen® limited-slip rear axle, off-road-tuned suspension with increased ride height and underbody protection. Expedition Tremor: Powered by the 440-hp High Output 3.5L EcoBoost engine, it adds standard 4x4, all-terrain tires, 10.6 inches of ground clearance and underbody protection. The Expedition Tremor can tow up to 9,300 pounds when properly equipped. Which SUV Fits Your South Bay Routine? Choose the 2026 Ford Explorer if you need: Three rows of versatile seating in an easy-to-park package. Up to 5,000 pounds of recreational towing capability. Agile driving dynamics for tight parking lots in Torrance and Hawthorne. Choose the 2026 Ford Expedition if you need: Seating for up to eight with dedicated cargo space behind row three. Heavy-duty towing capacity up to 9,600 pounds. Maximum interior space and an extended-length option with Expedition MAX. Compare the Explorer and Expedition at South Bay Ford Sitting in the cabin and getting behind the wheel is the best way to determine whether the midsize Explorer or full-size Expedition best fits your family's needs. Visit South Bay Ford in Hawthorne, CA to see available new Ford SUVs, test drive an Explorer or Expedition and evaluate the seating and interior space in person.

2026 Ford F-150 & Expedition: Best for the Money

What makes a new vehicle a good value? The answer goes beyond the initial window sticker. It includes what you get for that investment, how well the vehicle meets your needs, and what ownership may cost over time. That is the idea behind the U.S. News & World Report 2026 Best Cars for the Money awards, where two Ford models earned top honors in their respective classes: the 2026 Ford F-150® was named Best Full-Size Truck for the Money, and the 2026 Ford Expedition® won Best Large SUV for the Money. For South Bay shoppers, the awards recognize two very different vehicles for the same underlying strength: a compelling combination of quality and value. What Does “Best for the Money” Measure? U.S. News does not base these awards on the lowest purchase price alone. Quality is based on the overall scores in its Best Car Rankings, which consider safety and reliability data, U.S. News' evaluations and the collective opinion of the automotive press. Value incorporates transaction-price data and projected five-year ownership costs. In other words, the awards recognize vehicles that deliver both quality and value, rather than simply identifying the least expensive model in each category. 2026 Ford F-150: Best Full-Size Truck for the Money The F-150 earned the Best Full-Size Truck for the Money title, with U.S. News highlighting its versatility and range of powertrain choices. That breadth is one of the F-150's biggest strengths. Buyers can choose from six engines, letting them configure the truck around different priorities, from daily driving and jobsite demands to towing and high-performance use. According to Ford's 2026 F-150 specifications, key capabilities include: Towing & Hauling: When properly equipped with the available 3.5L EcoBoost® V6, the F-150 delivers up to 13,500 pounds of towing and up to 2,440 pounds of payload capacity. Actual capability varies by vehicle configuration, equipment, cargo and passengers. PowerBoost® Full Hybrid: Combines 420 horsepower with up to 11,600 pounds of towing capacity when properly equipped and available Pro Power Onboard™, which delivers onboard electrical power for tools, equipment and other devices. 2026 Updates: Ford expanded PowerBoost hybrid availability to the STX® trim, giving more F-150 shoppers access to the hybrid powertrain. The ability to tailor the truck to the job, budget and driving style helps explain why the F-150 remains a strong value proposition. 2026 Ford Expedition: Best Large SUV for the Money The 2026 Expedition earned Best Large SUV for the Money, bringing a very different set of strengths to the value equation: three-row passenger space, family-focused technology, and substantial towing capability. Those strengths are especially relevant for families who regularly use all three rows. According to Ford's 2026 Expedition information, the standard-length Expedition provides 22.9 cubic feet of cargo room behind the third row and up to 108.5 cubic feet with the rear rows folded. Expedition MAX expands those figures to 37.4 and 123.1 cubic feet, respectively. Other highlights include: Heavy-Duty Towing: Select 4x4 Expedition models can tow up to 9,600 pounds when properly equipped. Actual towing capacity varies by vehicle configuration, equipment, cargo and passengers. For families who tow, that capability can accommodate substantial recreational loads such as boats and travel trailers. Connected Technology: Available Ford BlueCruise adds hands-free highway driving on compatible roads, while flexible seating configurations help families adapt the cabin for different combinations of passengers and cargo. The Expedition's value isn't simply about size. It's about having passenger room, cargo flexibility, technology and towing strength in one vehicle for households that genuinely need those capabilities. Two Awards, Two Very Different Buyers The F-150 and Expedition don't compete for the same customer, which makes Ford's two wins even more interesting. The F-150 makes its case through choice: engines, cab and bed configurations, work-ready features, towing technology and trims designed for a wide range of uses. The Expedition earns its place by giving large-SUV buyers passenger room, cargo flexibility, towing strength and technology in one vehicle. What connects them is the award methodology. U.S. News weighs quality alongside real-world value, not simply choosing the least expensive model in each class. What Should South Bay Shoppers Take from the Awards? Awards shouldn't make the decision for you, but they can help narrow the field. If you're shopping for a full-size truck, the F-150's win is another reason to compare its configurations with the work, towing, and daily driving you actually do. If you need a large three-row SUV, the Expedition's recognition adds an independent value credential to its space and capability. Ultimately, value comes down to what you're getting for your investment and how much you'll use the vehicle. See the 2026 Ford F-150 and Expedition at South Bay Ford At South Bay Ford in Hawthorne, CA, you can see the 2026 Ford F-150 and Expedition and decide which features and configurations fit your priorities and budget. Visit South Bay Ford to experience the F-150 or the Expedition firsthand and see what each model offers for your investment